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Storage Furniture Suppliers, Craft Storage Boxes, Office Storage Furniture, UK :: Customer Care

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Customer Care

Customer Care

Terms & Conditions

Delivery Charges:

For deliveries within the UK our standard delivery charge is calculated on the total order value as shown on our Shipping & Returns information page.  Check here for International Shipping details.

All of our postage charges are for deliveries Monday to Friday during office hours. We may be able to arrange other times although these may be subject to a surcharge - please enquire.

If you wish to collect your item to save the delivery charge this can be arranged.

Returns Policy:

We offer a full 14-day money back guarantee, which covers the full purchase price of the item excluding any delivery charge. If you wish to return the product for any reason this must arranged within 14 days of receipt. Once the item has been returned in the condition it was received in you will receive your refund. We can arrange for the return of the item for you, we will then deduct the relevant charge from the refund. We will not be responsible for any return postage costs except in the following circumstances.

In the unlikely event that the item arrives damaged we will arrange for collection of the whole item (or damaged part). Once returned to us we will assess the item and if we find the damage has occurred during transit or as a result of a problem during manufacture we will provide a replacement product. This will then be returned to you at no cost.

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