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Storage Furniture Suppliers, Craft Storage Boxes, Office Storage Furniture, UK :: Shipping & Returns


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Shipping & Returns
Delivery Charges:

For deliveries within the UK our standard delivery charge is calculated on the total order value of the order as shown below.  Check here for International Shipping details.

All the available shipping options for your order will be shown on the checkout page.  The charges for the different options are:

Express Delivery (up to 2-3 working days)


Up to 50 - 10 delivery charge
Up to 100 - 15 delivery charge
Up to 250 - 30 delivery charge
Up to 500 - 40 delivery charge
Up to 750 - 50 delivery charge
Up to 1000 - 75 delivery charge
Up to 1500 - 100 delivery charge

Standard Delivery (up to 5-7 working days)

Up to 50 - 5 delivery charge
Up to 100 - 10 delivery charge
Up to 250 - 20 delivery charge
Up to 500 - 30 delivery charge
Up to 750 - 40.00 delivery charge
Up to 1000 - 50 delivery charge
Up to 1500 - 75 delivery charge

Super Saver Delivery (up to 10-15 working days)

Up to 100 - 5 delivery charge
Up to 250 - 10 delivery charge
Up to 500 - 20 delivery charge
Up to 750 - 30 delivery charge
Up to 1000 - 35 delivery charge
Up to 2000 - 50.00 delivery charge
Over 2000 - 75.00 delivery charge

Items will be delivered by either Fed-Ex or Interlink Express. Larger heavier items may be delivered either by our own transport or with Palletways. 

The item will be securely packaged and some of our larger heavier items (this mainly applies to Fold Away cabinets) may arrive on pallets. Please note when larger items are to be delivered by Palletways or our own transport this will need to be arranged for a day when there is someone present to accept delivery.  The delivery driver will only bring the pallet as close to your point of entry as possible over hard level ground with a pallet truck. 
 
All of our postage charges are for deliveries Monday to Friday during office hours. We may be able to arrange other times although these may be subject to a surcharge - please enquire.

If you wish to collect your item to save the delivery charge this can be arranged.

Returns Policy:

We offer a full 14-day money back guarantee, which covers the full purchase price of the item. If you wish to return the product for any reason this must arranged within 14 days of receipt. Once the item has been returned in the condition it was received in you will receive your refund (please note that due to card processing times it may take 7-10 days to show back in your account). We can arrange for the return of the item for you, we will then deduct the relevant charge from the refund. We will not be responsible for any return postage costs except in the following circumstances.

In the unlikely event that the item arrives damaged we will arrange for collection of the whole item (or damaged part). Once returned to us we will assess the item and if we find the damage has occurred during transit or as a result of a problem during manufacture we will provide a replacement product. This will then be returned to you at no cost.
 
Furniture Items:
 
Please note that to enable safe shipping of furniture items these are supplied flat packed for home assembly.  I am afraid that we are not able to ship any furniture items fully assembled through the courier network as there would be a high risk of damage occurring during transportation.
 

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